Before you go
Frequently asked questions
Do I need a visa to visit Mongolia?
Many nationalities can visit Mongolia visa-free for tourism, others need a visa. Rules change, so check the current list on the website of the Immigration Agency of Mongolia (immigration.gov.mn) before booking flights. Your passport should be valid for at least 6 months after your trip.
When is the best time to travel?
The main season is June to September, with warm days, green steppe and the Naadam Festival in July. Autumn brings the Golden Eagle Festival in Bayan-Ölgii, and winter (December–March) is cold but beautiful, with the Ice and Camel festivals in early March.
How do I book a tour?
Add a tour to your cart, choose a departure date and the number of travellers, then place your order — or send us a custom tour request. We confirm availability, the final price and payment details with you before anything is booked.
Can I change a tour or travel privately?
Yes. Every tour can be run as a private trip on your own dates, shortened, extended or combined with other regions. Use the custom tour form and tell us what you have in mind.
How are prices calculated?
Prices are per person and depend on the size of your group — the larger the group, the lower the price per person. Each tour page shows the price for every group size and what is and isn't included.
Where will we stay?
In Ulaanbaatar we use hotels; in the countryside you stay in traditional ger camps, and on some adventure tours (such as horse trekking) in tents. Each day of the itinerary shows where you spend the night.
Do I need travel insurance?
Yes, we strongly recommend travel and medical insurance that covers adventure activities such as horse riding. Insurance is not included in our tour prices.
What currency is used and can I pay by card?
The currency is the Mongolian tögrög (MNT). Cards are widely accepted in Ulaanbaatar, but in the countryside cash is usually needed — bring some tögrög for souvenirs and personal expenses.
What should I pack?
Layers: even in summer, nights in the countryside can be cold. Bring a warm jacket, rain jacket, sturdy shoes, sun protection, a power bank and any personal medicine. Many tour pages include their own packing list.
How can I contact you during the trip?
Your guide is with you throughout the tour, and our office can be reached by phone or WhatsApp — the numbers are at the bottom of every page.
More practical tips in our travel blog.
Still have a question?
Write to us — a travel designer will answer personally.