Booking terms

1. Who we are

Tours on this website are organised by Wanderlust Tunamal Tour LLC (Sunrise Tour & Tunamal Tour), Ulaanbaatar, Mongolia. By sending an order or a request you agree to these terms.

2. Requests and orders

Placing an order or sending a custom tour request on this website is a request, not a final booking. We check availability and send you a confirmation with the itinerary, the final price and the payment conditions. The booking becomes binding once you accept that confirmation and make the payment described in it.

3. Prices

Prices are shown in US dollars per person and depend on the group size. They include only the services listed under "Included" on each tour page. Prices on the website may change until your booking is confirmed; the price in your confirmation is the one that applies.

4. Payment

The deposit, the payment deadline and the accepted payment methods are stated in your booking confirmation.

5. Changes and cancellations

If you need to change or cancel your trip, contact us as early as possible. Cancellation conditions and any fees are stated in your booking confirmation.

We may need to change an itinerary because of weather, road conditions, closures or other circumstances outside our control. In that case we offer the best possible alternative.

6. Travel documents and insurance

You are responsible for a valid passport, any visa you need and for following entry rules. We strongly recommend travel and medical insurance covering the activities on your tour.

7. Responsibility

We take great care in choosing guides, drivers, accommodation and partners. Some activities, such as horse riding and travel on rough roads, carry natural risks; please follow your guide's instructions. We are not responsible for delays or costs caused by events beyond our control (for example weather, natural disasters or flight changes).

8. Contact

Questions about these terms? Write to us at the e-mail address shown at the bottom of this page.